Please note that if you have booked a ride with us we expect you to show. We understand that it is sometimes not possible due to personal reasons. Here is our official policy:
36 hours notice - no cancellation fee
If you’d like to cancel your participation in a LFB event please do so 36 hours before the event starts. For example for an event that starts at 7.30am on Saturday you have up till 7.30pm
Thursday to cancel. There is no cost if you cancel with 36 hours notice.
24 hours notice - 50% fee
If you cancel at least 24hours before the start of the event we expect 50% of the event fee to be paid.
Less than 24 hours notice - full fee
If you cancel with 24 hours of the event we expect the full fee to be paid
If the weather is looking bad LFB may cancel the ride. Its possible to ride in almost all types of weather so bad weather does not mean the ride will be cancelled. If ride is not
cancelled and you don’t turn up we still expect payment unless you cancel with 24h or 36h notice. If you are concerned about weather please keep an eye on the forecast the days before and
cancel in advance.